FAQ

What time can I go to the sauna?

Most saunas are open from 18:00 to 5:00.
Some saunas are open 24 hours, but if you want to enjoy Macau’s saunas to the fullest, we recommend that you start using them in the evening. The majority of the girls are in the saunas from 7:00pm to 2:00am, so we recommend that you use the saunas during those hours.
From 4:00am to 6:00pm, there are very few girls.

How long can I stay in the sauna?

12-15 hours. Depends on the sauna.

Do you charge for food (drinks)?

All saunas are “all you can eat and drink” (with some exceptions such as alcohol).
Food and drink are included in the entrance fee.

What kind of food is on the menu?

Chinese food, fried rice, curry rice, pork chop burger, fish burger, french fries, and various fruits.
Menu varies by sauna. Food is “All Free” (alcohol is charged).

Is Wi-Fi available?

Yes, all saunas have free Wi-Fi access.

Can I get a receipt in the sauna?

Yes, you can get a receipt at checkout.

How many girls are in the sauna?

Depending on the time of day, we can confirm around 100 girls in many stores.
Please feel free to contact us for the latest information.
>> WhatsApp:https://wa.me/message/MJFCIWB3LE55A1
>> LINE:https://lin.ee/yD52uQS

Is it possible to use the sauna only?

Yes, sauna only available.

Which sauna do you recommend?

  • Excellent sauna (open 24 hours)
  • The One Sauna (open 24 hours)
  • Familia Noble Sauna (3:00 p.m. – 7:00 a.m.)
  • 18 Sauna (3:00 p.m. – 5:00 a.m.)

    Please check this article.

Where do you recommend for a daytime sauna?

Excellent Sauna” is recommended during the daytime hours (11:00-17:00).
Although there are not as many girls as at night, it is open 24 hours a day, and free cab service is available from 11:00.

Do you accept credit cards for payment?

Yes, “Visa” or “Master” is accepted. There is no additional surcharge.

When is the free cab pick-up (special offer) available?

The service is available from 6:00 p.m. to 3:00 a.m.
Please note that we may not be able to arrange a cab or sauna depending on conditions and other factors. Please contact us in advance.
*Please contact us in advance to make an appointment during daytime hours (11:00-18:00).

What kind of cars does the Free Taxi Service offer?

We will pick you up in a “TOYOTA Alphard” except during busy times.
We will take you to the sauna of your choice in a spacious and comfortable space.
During busy times or when there are many reservations, a different car model will be used.

Is there a Free Taxi Service after the sauna?

We do not provide free cab pick-up service on the way back to the hotel.


If you have any questions, please feel free to contact us.

Free Taxi Service

This sauna offers free cab pick-up service.
WhatsApp and LINE are available 24 hours a day.
Please feel free to contact us.